Returns & Exchanges

At SPS FURNITURE, we want you to love your home, so if a piece isn't the perfect fit, you can return it within 30 days of delivery. All returned items must be in their original condition and packaging to ensure a smooth refund process.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or our online portal with your order number and the reason for your return.

• 2.
  Prepare the Item

  Carefully disassemble the furniture if necessary and place it back in its original protective packaging to prevent damage during transit.

• 3.
  Schedule a Pickup

  Once approved, our logistics partner will contact you to schedule a convenient time for the curbside collection of your return.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned item, we will issue a full refund to your original payment method within 7-10 business days.