Frequently Asked Questions

Everything you need to know about bringing SPS Furniture into your home.

What is the typical delivery timeframe for furniture orders?

Most in-stock items are delivered within 7-14 business days. Custom or made-to-order pieces may take between 4-8 weeks depending on the craftsmanship required and your location.

Do you offer professional assembly services?

Yes, we offer 'White Glove Delivery' which includes room-of-choice placement, full assembly of your furniture, and removal of all packaging materials for a flat additional fee.

What is your return policy for home decor and furniture?

We offer a 30-day return window for most items in their original condition. Please note that custom-made furniture is non-refundable, and a restocking fee may apply to large freight returns.

Are your wood products sustainably sourced?

At SPS Furniture, we prioritize sustainability. Over 80% of our wooden collections are crafted from FSC-certified timber or reclaimed wood to ensure environmental responsibility.

Can I request fabric swatches before purchasing a sofa?

Absolutely. You can order up to five fabric or leather swatches for free via our website to help you visualize the texture and color in your own living space.

What payment methods do you accept?

We accept all major credit cards, PayPal, and offer flexible financing options through Affirm, allowing you to pay for your new furniture over monthly installments.